The Cincinnati USA Convention & Visitors Bureau (CVB) has announced CVG as the largest community participant in the Certified Tourism Ambassador™ (CTA) program.
Forty-nine volunteer ambassadors, front-line employees, and airport leaders have received their certification since the program’s launch in April 2015. Additional airport community team members will receive CTA certification in the coming months. The CTA mission is to ensure every visitor encounter is a positive experience.
“Our dedicated airport community often represents the first and last impression of our Region,” said Candace McGraw, chief executive officer, Cincinnati/Northern Kentucky International Airport. “The Cincy USA CTA program is one more advantageous resource supporting CVG’s global award-winning status.”
“More than 24 million visitors travel to our region each year, and it is vitally important that we capture every possible opportunity to make a positive impression,” said Dan Lincoln, president and CEO of the Cincinnati USA CVB. “We’re incredibly appreciative to see CVG embracing the CTA program. This group of ambassadors will enhance our destination’s reputation for years to come, helping us to attract future visitors, conventions and events.”
Cincinnati USA’s CTA program is part of an industry-recognized international certification program developed by the Tourism Ambassador Institute®™, which has already successfully launched in 20 destinations worldwide, including Kansas City, Columbus, Houston, and Bermuda, among others. More than 10,000 individuals have achieved the CTA designation to-date, and the number continues to grow.
The Cincinnati USA CVB is the accredited provider of the Cincy USA CTA Program. The Cincinnati
USA Regional Tourism Network and meetNKY are partners in the initiative. For more information on Cincinnati’s CTA Program, visit www.cincyusa.com/CTA.
From CVG