The City of Florence has announced the promotion of Adam Duncan to public services director.
Duncan assumed the role November 2, following the retirement of Eric Hall, who served 14 years in the position. Duncan will oversee 74 full-time employees across eight specialized divisions responsible for maintaining the city’s infrastructure, facilities and essential public services.
A Northern Kentucky native, Duncan brings more than 13 years of experience with the City of Florence. He attended the University of Kentucky before transferring to Northern Kentucky University, where he earned an Associate of Applied Science in Construction Technology and a Bachelor of Applied Science in Construction Management.
Following experience in the private sector, Duncan joined the City of Florence in 2013 as a Field Technician in the Transportation Division. In 2015, he was promoted to operations superintendent, a position he held until his recent appointment as director. In that role, he supervised 52 employees across six divisions, including transportation, grounds maintenance, building maintenance, fleet services, sanitary sewer and drinking water operations. His leadership focused on workplace safety, emergency preparedness and response, employee development and fostering a positive, supportive work environment.
“Adam has demonstrated exceptional dedication, professionalism and leadership throughout his career with the City of Florence,” said Mayor Julie M. Aubuchon. “His experience, knowledge of our operations and genuine commitment to our employees and residents make him an outstanding choice to lead our Public Services Department. Adam understands the importance of teamwork, innovation and delivering quality services to our community. We are confident he will continue building upon the strong foundation established under Eric Hall’s leadership.”
Duncan plans to build upon the department’s accomplishments while strengthening its commitment to safety, employee development, emergency response, customer service, asset management, professionalism and sustainability. He considers these priorities essential to maintaining an efficient, responsive department that meets the needs of Florence residents and businesses.
“The Public Services Department has a strong foundation based on our values and a culture of service,” said Duncan. “My plan as director is to continue to promote development for our staff and provide the highest level of service to our community. I am fortunate to work alongside a dedicated team of individuals who take pride in what they do and I am excited about our future.”
City of Florence